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Thread: Other Forms Of Frustration

  1. #1
    DAI Guest

    Angry Other Forms Of Frustration

    I know that it is hard to believe, but there are other things in life, aside from delays in getting letters to and from PPs, which are frustrating in the extreme. Today, for the second time, I am experiencing just this level of frustration again.

    The problem is not being able to see who is going to be delivering an order prior to it being sent out through Amazon in Germany. Now, my preference is always to order books through a local bookstore, and this works exceptionally well with German-language titles: if it is not in stock they can order it for next day delivery to the store. English-language titles, however, take two or three weeks to come through, even if they are in country, because of the wholesaler's antiquated system of ordering and dispatching. So I am forced to order through Amazon, and hope that one of the delivery companies they use - there are three - will not be chosen.

    The last time Amazon used Hermes to deliver to me it took two weeks to get the books, and I had to collect them from a petrol station near here. The delivery person couldn't find my house, they claimed, which every other company can find and without any problems.

    Today it is the same. My system tells me that the parcel is being delivered at 08:50, the same time as DHL and GPD deliver. It is, however, now 13:50 and no one has rung the doorbell yet. I suspect that I will receive a letter, to this same address, on Monday or Tuesday claiming that the driver couldn't find my house. And then? And then they will make suggestions about where else it could be delivered and I will have to wait at least a week for them to organise it, and then travel to get something I have paid to be delivered.

    Then I will write to Amazon Germany with a complaint again, and they will do nothing whatsoever. I, however, will cancel each and every subsequent order marked down as being sent through Hermes, even if they say I cannot because it is on the way.

    Still, this is one of my frustrations today. Anyone one have anything similar that has nothing to do with PPs?

  2. #2
    DAI Guest

    Default Re: Other Forms Of Frustration

    You know the most wonderful thing about blowing off in a sort of rant? Everything you're complaining about is nullified within a short period of time. That time is 18 minutes for me: the parcel was just delivered.

  3. #3
    Join Date
    Jan 2017
    Location
    Germany
    Posts
    59

    Default Re: Other Forms Of Frustration

    I order as much as I can from Amazon without problems. I ordered a book as well as 5 kg fertilizer and already thought the mailman was too lazy to deliver it. I just found out that the delivery service damaged my delivery for the first time. I don't know how long I have to wait now because it only states that my delivery is sent back to the next packet centre for additional packaging.

    Don't we have a very good life if those "problems" are pissing us off? I mean it is not really a problem.


    The book is called "Never Split the Difference: Negotiating as if Your Life Depended on It " if someone is interested. A former FBI hostage negotiator offers a new, field-tested approach to negotiating. It was recommended from a progressive media channel on youtube: https://www.youtube.com/watch?v=bs4RruWN71I&t=4s

  4. #4
    Join Date
    Jul 2016
    Location
    USA
    Posts
    184

    Default Re: Other Forms Of Frustration

    Quote Originally Posted by Xipo View Post

    Don't we have a very good life if those "problems" are pissing us off? I mean it is not really a problem.
    Isn't that the truth.

  5. #5
    Join Date
    Sep 2016
    Location
    USA
    Posts
    122

    Default Re: Other Forms Of Frustration

    Non-penpal-related frustrations?

    Okay, here goes:

    I am a US military veteran, and I receive all of my primary health care through a VA clinic that is located 40 minutes away from my house (I live in a very rural community). I recently found a lump under my skin and I contacted my primary care for a referral to a specialist. The VA has a program called "Veteran's Choice" that is implemented through a 3rd party contractor called "HealthNet." So Healthnet calls me up, gets my info (which they should have already had, since the primary doc sent them the request for referral). Then they said they will schedule me an appointment with a specialist in the local area. This was 2 weeks ago. Today I get a call from Healthnet saying that they were unable to get me an appointment because no specialists in the local area accept the Veteran's Choice Program. "Thank you for your service to this country, Have a nice day."

    Apparently a lot of doctors won't accept Veteran's Choice patients because HealthNet (who is supposed to ensure the providers get paid) fails to pay the providers within a reasonable time frame, or often manages to muck up the payments. It's much like a crappy insurance company!

    So, here I am, waiting for the nurse at the local VA clinic to call me back so I can see what the hell I am supposed to do now.

  6. #6
    Join Date
    Aug 2011
    Location
    england
    Posts
    1,732
    FreakLikeMe's: Cloud_9

    Default Re: Other Forms Of Frustration

    My step father inlaw is going through the same thing, hope you get it sorted soon.
    " Your time is limited, dont waste it living someone elses life"

    "If one dream should fall and break into a thousand pieces, never be afraid to pick one of those pieces up and begin again."

  7. #7
    Join Date
    Dec 2009
    Location
    Germany
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    2,629
    Blog Entries
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    Default Re: Other Forms Of Frustration

    Quote Originally Posted by vynte View Post
    So, here I am, waiting for the nurse at the local VA clinic to call me back so I can see what the hell I am supposed to do now.
    This is terrible. I'm sorry to hear that Hopefully you can get it taken care of quickly.

    Quote Originally Posted by DAI View Post

    The last time Amazon used Hermes to deliver to me it took two weeks to get the books, and I had to collect them from a petrol station near here. The delivery person couldn't find my house, they claimed, which every other company can find and without any problems.
    I used to have similar problems with DHL when I ordered books from Amazon. In my case, the delivery person found my house. Instead of ringing in the bell (I was at home all the time) he or she just threw that piece of paper in my mailbox with the information that I could pick my package up the next day in a post office nearby.... That happened several times until I got angry enough to write a complaint to DHL (not Amazon!) and, contrary to expectations, they took care of the problem and it never happened again.

  8. #8
    DAI Guest

    Talking Re: Other Forms Of Frustration

    Quote Originally Posted by Franconia View Post
    [...]I used to have similar problems with DHL when I ordered books from Amazon
    I had this once with DHL many years ago. Knowing when the packages would be delivered to the post office I went there and waited, and explained to the driver who I was, that I work from home and am always there when a parcel is due delivery. He took it well, and now always brings things to the door, addresses me by my name and is very polite. I believe I was a County Councillor at the time... although I would hope a political position did not change his attitude, more the fact that it is his job and he should strive to do it as best as possible to the benefit of his customers.

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