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Thread: becoming an issue

  1. #1
    Join Date
    Jan 2017
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    US
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    Default becoming an issue

    I have sent off emails which have been returned. I have tied calling the media number and i run a press blog but this question would not be related to that and would prefer not to take it that far as to get the news involved if its a simple thing to correct. i need an admin of the site to contact me as soon as possible regarding an inmate i helped by posting his pen-pal info which has yet over a week later to be found on the pen pal listings... thank you very much for your time, it is appreciated.

  2. #2
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    Feb 2017
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    Default Re: becoming an issue

    This has nothing to do with the forum, you need to go over to the listings site and use the contact form there. And read the rules before threatening anyone with the press or whatever....
    Epistula enim non erubescit - Marcus Tullius Cicero.

  3. #3
    Join Date
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    Dancing on a rainbow ;)
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    Default Re: becoming an issue

    Quote Originally Posted by Briar View Post
    I have sent off emails which have been returned. I have tied calling the media number and i run a press blog but this question would not be related to that and would prefer not to take it that far as to get the news involved if its a simple thing to correct. i need an admin of the site to contact me as soon as possible regarding an inmate i helped by posting his pen-pal info which has yet over a week later to be found on the pen pal listings... thank you very much for your time, it is appreciated.
    What exactly is the issue? You're trying to contact Write a Prisoner because a pen pal ad for an inmate that was submitted just over a week ago hasn't yet been posted on the pen pal site?

  4. #4
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    Feb 2017
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    Germany
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    Default Re: becoming an issue

    Quote Originally Posted by Earthmother View Post
    What exactly is the issue? You're trying to contact Write a Prisoner because a pen pal ad for an inmate that was submitted just over a week ago hasn't yet been posted on the pen pal site?
    That's certainly the impression I got, and thus my reference to the 'rules'. To save time:

    23) How long does it take to process a profile?

    We receive a great deal of mail each day, so we ask that inmates allow 2 to 4 weeks for processing profiles submitted by mail. Processing does not begin until we have received full payment and all required profile information. We ask that inmates consider the time it takes his or her institution to issue funds when estimating profile posting date. For profiles submitted online, we ask that you please allow up to 5 business days for processing. Again, processing does not begin until we receive full payment and all required profile information. Failure to provide all required information will delay processing.
    Epistula enim non erubescit - Marcus Tullius Cicero.

  5. #5
    Join Date
    Jan 2017
    Location
    US
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    Default Re: becoming an issue

    I processed this for him myself. I've read the rules and tried to contact getting lots of returned mail that none of the contact email listings work. i paid via credit card which was paid for and everything was processed and everything was done online not by mail. i received an acceptance email on the 7th and money has been paid and is on my credit card statement already. i did everything according to the rules and did it from the website not through mail. Not one of the various ways to "contact us" works with the exception of this board post. I am just trying to get this issue resolved. I have attempted discreet communication to no avail. I would welcome the opportunity to discuss this issue discreetly and not on the boards if someone would allow me to do so. In my opinion this is an issue needing immediate attention. thank you for hearing my pleas for help.

  6. #6
    Join Date
    Feb 2017
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    Germany
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    228

    Default Re: becoming an issue

    Fine, then you got off to a bad start.

    If you clicked on the Email button at the base of any of the WAP pages - and I am not talking about the Forum, this is something different - you will not be able to get through. The link goes to a 404.

    You need to go here: http://www.writeaprisoner.com/contact.aspx and then click on the mail option which will take you to a contact form for general queries. I know that this works, I used it last week, and I got replies. Bear in mind it is now the weekend, don't expect an immediate reply. As the FAQs state, they get a lot of mail.

    The Forum has nothing to do with the Listings site, it is an added benefit but run separately.
    Epistula enim non erubescit - Marcus Tullius Cicero.

  7. #7
    Join Date
    Jun 2015
    Location
    USA
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    458

    Default Re: becoming an issue

    Your post has given me cancer.

    https://www.youtube.com/watch?v=Ll-lia-FEIY

  8. #8
    Join Date
    Feb 2017
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    Germany
    Posts
    228

    Default Re: becoming an issue

    Quote Originally Posted by Deckard View Post
    Your post has given me cancer.
    <snort>

    Reminds me of the various late night shows where celebrities read mean Tweets about themselves out; makes you wonder how some people were capable of switching a cell phone on, let alone writing anything half way coherent.
    Epistula enim non erubescit - Marcus Tullius Cicero.

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