Ok so i've not even been on the site is forever, cause i normally don't do orders...but i was looking into doing and order for JT since the book i sent him for christmas was not allowed due to him getting a level drop and moved to a different unit, but when i tried to even pull it up, i got this message "Offender may receive deposits only at this time." does that mean i can only put money on his books and not allowed to order comm...or did someone already order his allotment for the 3 months? I'm confused.
i know his aunt was taking about doing him an order in Nov, maybe that is it. it's not the time of year i send him money....so i'm going to have to sort something else out to make up for the book being sent back for christmas.
It only allows you to order during business hours, which I don't remember off the top of my head, but something like 9-5 local texas time. I had the same issue, try during those hours and see if it helps.
If someone has already ordered it will still show a remaining balance of 1 cent. Unless that person ordered that day.
If he is on commissary restriction due to a disciplinary he can only receive deposits.
The only one who really knows what's going on with his allowance and permissions is him. We can only guess based on what we have experienced with our friends and family in the TDCJ.
I know he dropped a level just before christmas, because he was not happy in the letter i got about it all, just a vent letter, so maybe that has to do with not being able to order ecomm for him, because i looked for a different friend i have in texas in the same unit as him and it said i could order...but they have different levels. So that might be it. I'll just wait on the letter cause i asked him about, what was his allowed now that he was at a different level...and if the slow mail ever catches up then i'll have my answers.