I'll be visiting two penpals in two different prisons in California soon. I am having trouble making an appointment with my pal at San Quentin. The prison phone # 415-454-1460 is leading nowhere. After choosing the initial 1 for inmate matters, there is no option for visiting, and choosing at random leads to unavailable people, press 0 for the operator leads to "this option is not available". The headquarter phone # 916-323-6001 gives the busy signal round the clock. There is some 800 number but that cannot be called from overseas.
Has anyone had the same problem and found a solution that you'd like to share with me?
Thanks ever so much!
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Ah, and I have sent an e-mail to the department of corrections, but they keep referring me to everything I have already tried...