Thank you very much for your time and informative reply.
I will probably ask alot of seriously new questions before it is all over. I've just written my first letter only yesterday and now I find my self more excited than I ever believed to get a reply lol.
I still think that, for this site, it would be a great tool to impliment IRC just to share information or have that support group there 24/7. As long as the IRC were monitored and admined properly it would probably greatly affect the community in a positive way. Just imo though.
good luck to everyone and thank you for the welcome.
Sammy